Ethical issues in the service industry Essay Example | Topics and Well Written Essays - 1000 words

Ethical issues in the service industry - Essay Example The main problem in this article is why the airplanes from the same company are operating with less fuel in their engines. There is a fuel policy which is posing an ethical issue hence risking the life of hundreds of passengers who fly with Ryanair airplanes. Even though the Irish Aviation Authority noted that most of the aircrafts left their destinations with more than the required fuel reserves, the ethical issue remains why the pilots waited for the 30 minutes minimum landing alarm from the plan. It is argued that this poses a threat to the customer’s lives. It is also argued that all the three planes that made emergency landings made their mayday landings when their fuel was less than the final reserve (Massey, 2012). The pilots were in ethical dilemma on whether to make their landings or not but they argue that declared their emergencies according to the EU safety regulations which require emergency landings in case the fuel runs below the reserve elevel. The solution is going to be applied based on the ethical issues which require that the airline upgrades its safety standards. The airline industry is one of the industries where safety is the most crucial thing. This is because most of the accidents regarding airplane have always resulted to 100% loss of life and property worth millions of money. It will therefore raise questions why an airline would have more than its three airlines making emergency landings due to shortages of fuel in their planes. There will need to be a review of the airline fuel policy in order to ensure that the planes do not run out of fuel while in operations. There would also be the need to review the price policy for the airline industry as it may not relate to the type of quality the customers are paying for. All this is aimed at ensuring that the company is avoiding ethical issues in relation to safety of its passengers. The Spanish government was forced to make an

Stem Cell Research Essay Example | Topics and Well Written Essays - 750 words

Stem Cell Research - Essay Example Those who are in favor of it, hail it as the precursor to creating cures for many diseases that are considered incurable now. Whereas those who oppose it cite that it is inhumane, it fosters an atmosphere where abortions are encouraged and that it is against God and religion. The controversy has been raging since the advent of this type of stem cell research. Stem cells are basically cells that are capable of producing new cells, either identilca to themselves, or to a certain type of cells. Embryonic stem cells, in this regard, are very versatile, as they are cells derived from embryos, and, hence, they have the potential to grow into major organs (as is their purpose) and other parts of the human body; their potential in this regard is immense. Embryonic stem cells were derived for the first time in 1981 from mouse embryos. However, the true breakthrough in this regard occurred in 1998 when a team of scientists at the University of Wisconsin developed a technique to isolate human e mbryonic stem cells and grow them in cell cultures. This development caused researchers to hope for many discoveries of cures, as stem cells, especially embryonic stem cells showed a lot of potential in this regard. It is pertinent to mention once again that the controversy regarding stem cell research is aimed at embryonic stem cell research, there has been no objection to adult stem cell research. ... They say that those involved in the research are essentially, not only creating life, but destroying it at their own whim. This seems to be the biggest hurdle for the researchers to overcome: the religious opposition. Another reason that seems to be given is that in a way embryonic stem cell research may also encourage women to have abortions, as the aborted fetus will be considered a viable source of stem cell research. However, it is pertinent to note that this is not an allowed practice. However, the detractors have commented that not only are adult stem cells a better option, with those found in umbilical cord having given very good results, but they will be able to give better results if the funding is channeled away from embryonic stem cell research into adult stem cell research. Those who are in favor of stem cell research point out that embryonic stem cells have more potential for helping in many diseases. Moreover, since they are not developed inside the womb, they should no t be considered â€Å"life† in the religious sense at least, especially because there is no chance for embryos to survive outside the womb. Moreover, embryonic stem cells have not even begun to take human form, therefore, they should not be considered human life. Moreover, it is pointed out that abortions are legal in a lot of countries, at least in those countries the embryos should be allowed to be worked upon, as otherwise they would be thrown away as bio-hazardous waste anyway. Also, certain fertilization treatments end up creating a large number of embryos that are otherwise left to waste, or face the same fate as the aborted fetuses, therefore, it makes sense to make use of them. The argument that supports their cause the most is, those

Can Barack Obama deliver the change (in foreign policy) he promises Research Paper

Can Barack Obama deliver the change (in foreign policy) he promises - Research Paper Example 5. The federal budget is balanced, therefore allowing the President more time to work on foreign policy. CON: No, President Obama can not deliver the change in foreign policy he promises. 1. Barack Obama is defeated by Governor Mitt Romney, who becomes the next President of the United States of America on 6 November 2012. 2. The legislative branch of the United States government continues to bicker among themselves, therefore not agreeing on policy. 3. The countries that have historically been allies of the United States decide to cut ties politically with the United States. 4. The war in Afghanistan continues for more than four years therefore occupying most of President Obama’s attention. 5. The United States continues to go into debt, therefore decreasing the ability that the United States to create foreign policy as well as not allowing time to manage foreign policy with an ever nearing depression. Due to the interconnectedness of the world, foreign policy is now an import ant aspect of any politicians’ job. This is even more so for the President of the Unites States of America, a position that has numerous levels of responsibility. The President has to maintain internal peace of prosperity, as well as international concerns. The United States in recent decades has taken on responsibilities that most countries would not. Being a leader in world politics, world economics, and being a world super power takes a toll on a country as well as a leader. This has especially been true for the United States that has seen in the last two decades almost constant international warfare, a struggling economy, and increased numbers of adversaries. To achieve what needs to be accomplished internationally, the President must have a strong stance on foreign policy and the ability to enact change. When Barack Obama was elected President in 2008 the nation was embroiled in two large conflicts, the national debt was increasing, and the rate of employment was decreas ing. Foreign policy while important was not on the top list of things to do. However, now that the unemployment rates are stable, and the United States is out of one of the conflict zones, a look at if President Obama can achieve any significant change to Foreign policy is appropriate. The main hurdles that President Obama is facing are the upcoming elections, which parties controls the legislative branch, our international allies start to falter, the current war in Afghanistan continues, and there is no relief in sight for the national budget to be balanced. All five of these things could affect foreign policy. In addition to each of these being a detriment to the success, the opposite will be beneficial in accomplishing effective and long lasting change. The election that is taking place on November 6, 2012 is one of the most divisive elections in the last 50 years. Many bloggers have realized this and started to write about what this election is doing to the country. Due to this divisiveness both #1 and #2 are going to be dependent on the results of the election. Daniel Greenfield, in a very conservative blog believes that it was the intention of the candidates to divide the country, to spread fear and loathing among the population.i This division was done not to support the United States, but to show how bad it could be. The latest polls show that there is a chance of either party to win the Presidency.

PCI DSS stands for Payment Card Industry Essay Example for Free

PCI DSS stands for Payment Card Industry Essay The senior management has been advised by the legal department that the organization will need to become PCI DSS compliant before using online applications that accept credit cards and customer personal information. The management isn’t familiar with PCI DSS compliance; therefore, the management asked you to prepare a recommendation explaining PCI DSS compliance, how the organization can move through the compliance process, and the consequences of noncompliance. PCI DSS stands for Payment Card Industry Data Security Standard. PCI DSS originally began as five different programs: Visa, MasterCard, American Express, Discover and JCB data security programs. Each company creates an additional level of protection for card issuers by ensuring that merchants meet minimum levels of security when they store, process and transmit cardholder data. PCI DSS specifies 12 requirements for compliance, organized into six logically related groups called control objectives. Each version of PCI DSS has divided these 12 requirements into a number of sub-requirements differently, but the 12 high level requirements have not changed since the inception standard. The control objectives are Build and maintain a secure network, protect cardholder data, maintain a vulnerability management program, implement strong access control measures, regularly monitor and test networks and maintain an information security policy. The requirements for compliance are, install and maintain a firewall configuration to protect card holder data, do not use vendor-supplied defaults for system passwords and other security parameters, protect stored cardholder data, encrypt transmission of cardholder data across open public networks, use and regularly update anti-virus software on all systems commonly affected by malware, develop and maintain secure systems and applications, restrict access to cardholder data by business need-to-know, assign a unique ID to each person with computer access, restrict physical access to card holder data, track and monitor all access to network resources and cardholder data, regularly test security systems and processes and maintain a p olicy that addresses information security. According to Visa, no compromised entity has yet been found to be in compliance with PCI DSS at the time of a breach. Assessments examine the compliance of merchants and services providers with the PCI DSS at a specific point in  time and frequently utilize a sampling methodology to allow compliance to be demonstrated through representative systems and processes. It is the responsibility of the merchant and service provider to achieve, demonstrate, and maintain their compliance at all times both throughout the annual validation/assessment cycle and across all system and processes in their entirely.

John Steinbeck: A Common Mans Man :: essays research papers fc

John Steinbeck: A Common Man's Man "I never wrote two books alike", once said John Steinbeck (Shaw, 10). That may be true, but I think that he wrote many of his novels and short stories based on many of the same views. He often focused on social problems, like the â€Å" haves† verses the "have nots", and made the reader want to encourage the underdog. Steinbeck's back ground and concern for the common man made him one of the best writers for human rights. John Steinbeck was born in Salians, California and spent most of his life there or around Salians, because of that he often modeled his stories and the characters around the land he loved and the experiences he encountered. He lived in Salians until 1919, when he left for Stanford University, he only enrolled in the courses that pleased him - literature, creative writing and majoring in Marine Biology. He left in 1925, without a degree. Even though he didn't graduate his books showed the results of his five years spent there. His books display a considerable reading of the Greek and Roman historians, and the medieval and Renaissance fabalists and the biological sciences (Shaw 11). He then moved to New York and tried his hand as a construction worker and as a reporter for the American. (Covici , xxxv). Steinbeck then moved back to California and lived with his wife at Pacific Grove. In 1934, he wrote for the San Franciso News, he was assigned to write several articles about the 3,000 migrants flooded in at Kings County. The plight of the migrant workers motivated him to help and document their struggle. The money he earned from the newspaper allowed him to travel to their home and see why their reason for leaving and traveled to California with them, sharing in with their hardships (Steinbeck, 127). Because John Steinbeck was able to travel with the Okies, he was able to accurately portray them and their struggles. Each book that he wrote had settings in the places where he has either lived or wanted to live. He presented the land as it was. The characters in his stories experienced floods, drought, and other natural disasters, while in the Salians Valley (Shaw, 5). What Steinbeck wrote was very factual and in depth. He exhibited his awareness of man and his surroundings, in his early books, before people ate, a pig had to be slaughtered, and often that and before they ate, it had to be cooked. Also when a car broke down, the characters had to find parts, and fixed

Health and Social Care Level Essay

3.1 Analyse why life expectancy has increase over the last century. Life expectancy in the human race has risen dramatically in the past century reaching its highest level for both male and female on record. Between 1981 and 2002 life expectancy at age 50 increases by four and a half years for men and three years for women and two years respectively. By 2002 women who were age of 65 could expect to live to the age of 84 while men could expect to live to the age of 81. The primary reason for the vast increase in life expectancy in developed countries in the 20th century is universal clean drinking water and very high level of public and personal hygiene. These two improvements account for probably 80%of the life expectancy. Overall life expectancy increased due to 6 mayor factors 1. Clean drinking water 2. Universal sanitation 3. Significantly improved nutrition, particularly during infancy and childhood 4. Vaccination against most common epidemic diseases 5. Access to high-quality trauma (accident and emergency ) care 6. Improved drugs ( particularly, antibiotic) 3.2 Examine the main causes of mortality in men aged 65- 84. The leading causes of mortality in men over the age of 65 are also among most common causes of death among the population are as a whole. Many of these conditions are also highly preventable and treatable. Here are the top six main causes of mortality in men over 65. * Heart Disease: Heart disease is the number one cause of death among adults over the age of 60. Heart disease includes conditions such as heart failure heart attack and heart arrhythmia that can cause the heart to beat ineffectively and impair circulation. Heart disease is associated with or caused by diabetes, high blood pressure , smoking, improper diet and lack of exercise. * Cancer: cancer is second leading cause of death among seniors. It includes all cancers including breast cancer, colon cancer, and skin cancer. Also include are the malignant blood and bone marrow disease that cause leukaemia .many cancers occur at a higher rate among older adult, thoug h the cause for that is not clear .cancer can also be more difficult to treat due to health condition that may also be present. * Cerebrovascular Disease: More commonly known as stroke cerebrovascular disease can be cause by either a colt or blockage that cuts off blood flow to a part of the brain or by haemorrhage. In both cases there is damage or death of the brain tissue that can cause paralysis, speech disorder, swallowing problems and immobility. People with diabetes and high blood pressure are at higher risk of stroke. * COPD: Chronic obstructive lung disease decreases the lungs ability to exchange carbon dioxide for oxygen. As the disease progress the patient has to work harder and harder to breathe often feeling as if they are suffocating. These disease are often link to a lifetime of smoking but be due to environmental factors. * Pneumonia: Pneumonia is the fifth highest killer of older adults, especially during the winter months of flu season. At high risk are seniors with chronic disease such as diabetes heart disease and reparatory conditions. The flu and pneumonia shot are recommended for all adults over the age 55 to help prevent this killer. Diabetes: Type two diabetes, also known as adult onset diabetes is a chronic that lowers the immune system and can increase risk of stroke, heart disease and other circulatory problems. Wounds take longer to heal and respiratory infections like pneumonia often are more severe. 3.3 Analyse the possible future increase or decline in life expectancy. People have been long imagining that they might individually live to old age. For most of human history, the threats to survive overwhelmed this idea. A few people lie to be old, but most of the members of any society died young. Until the early twentieth century more people died in infancy than at any other age. Reaching old age in the democratization of survival to old age in the period since about 1800. Survival and health should be distinguished. A person may be alive but not well. The different matter because disease and injury have not retreated as far as death has. Morbidity, in the sense of sickness prevalence, remains high in all societies, in some because communicable disease has taken their place. Moreover the factor state influence sickness and death seem to overlap only in part, and often to influence these two effects differently. In a future stage of the global health transition, sickness prevalence too may be forced back. Life expectancy statistical estimate of the number of years an individual is expected to live based on such criteria as sex, race, health and occupation. Average life expectancy declined from 62years in 1990 to 50 years in 2007; it is projected to fall even further by 2011, to 48 years for men and 51 for women according to the institute annual South Africa survey. The decline in life expectancy and the gap between levels in Russia and the rest of Europe l can be attributed mainly to abnormally high rates of cardiovascular disease a nd injury, for both which abuse of alcohol was a major risk factor. The guest to prolong our youth continues today, though not through lengthy field explorations, but through improvements in health, nutrition and medicine. A healthy diet regular exercise and vaccination can greatly improve an individual’s life expectancy, while an outbreak of disease, and mainly lower an individual’s life expectancy. But how life expectancy affect on a national level? While these factors are central to living longer, they alone cannot be the only facets. The social and economic conditions of each country will undoubtedly affect its citizens, their life styles and decisions. Citizens of wealthier countries have access to modern medicine and medical facilities, the leisure to exercise and meticulous regulation of sanitation and drinking water. Their life expectancies therefore, naturally should be higher than those of less developed countries. TO CONCLUDE: The future increase or decline in life expectancy is increasing by two years every decade. They show no sign of flattening out. Average life span around the world is already double what it was 200 years ago. Since the 1980s expert through the increase in life expectancy would slow down and then stop but forecaster have repeatedly been proved wrong. The reason behind the study rise in life expectancy is â€Å"the decline in the death rate of the elderly†. It is said that our bodies are evolving to maintain and repair themselves better and our genes are investing in the process to put off the damage which will lead to death. â€Å"There is no use by date when we age, ageing is not a fixed biological process† professor Kirkwood says. And with people nearly one in five currently in the uk living to see their 100th birthday in a good and better shape, it is safe to assume that this is all down to better eating habits, living conditions, education and medicine.

Harnessing the Science of Persuasion Article Critique/Analysis

Harnessing the Science of Persuasion Article Critique/Analysis I chose to critique the article â€Å"Harnessing the Science of Persuasion† by Robert B. Cialdini. As an undergraduate I was planning on a profession in the medical field, and I enjoy exploring how the science and business worlds correlate. In this article, Cialdini describes six scientific/psychological factors that contribute to enhancing one’s ability to increase influence on others. I interpret that pure motives are the main success factor in building influence at the underlying theme of Cialdini’s principles. I can only be as persuasive as I am sincere in my desires to know, and help others. In this paper I will overview some of the principles that Cialdini presents, and apply them to my strategy for my personal, and professional advancement. Liking/Similarity Though the conscious mind may seek diversity, there is an undeniable human behavioral trait to associate with people who are â€Å"like me†. At first glance this principle suggests that we should stick to doing business with people who look, act, believe similarly to how we do and avoid other people because we will not be successful with them. I feel that I have always had an ability to relate to people, whether it is in line at a Motley Crew concert, or in an executive meeting. I believe that humans are more similar than different. The skill is identifying common ground quickly in interactions, because everyone is in a hurry. I have attempted and will continue to apply this principal in my business interactions by showing a little personality in the first few seconds that I interact with my customers. The trick is to do this without being perceived as smug or an apathetic. I can say a quick line from a song that is stuck in my head, and say â€Å"sorry I’ll try to focus better throughout the remainder of this transaction;† or asking a detailed question about a project that the customer is working on. It is important to adjust the tone, and etiquette to the person, and situation that is presented. I have found that when the person that I joked around with comes back, they seek me out to help them more often than not. Like all of Cialdini’s principles these techniques ill only work if I am sincerely interested in the person that I’m interacting with. Humans are very skilled at detecting apathy, so if I have to fake it, it’s better to not to try. Consistency/Commitment I am a pretty witty, creative guy, as such I am fairly successful with the principle of liking/similarity as stated above. I honestly struggle with the principle of consistency. Consistency, as discussed by Cialdini, describes influencing others to firmly commit to do what you desire of them. This principle is mostly applicable in my interactions with my co-workers. I place such a high emphasis on relationships with people that I often leave the opportunity open to be taken advantage of. I have many responsibilities that go unaccomplished if I consistently do the job of a co-worker. In today’s business culture, hierarchal flowcharts are decreasing in authoritative efficacy, and behavior is influenced more strongly by persuasion skills. Getting people to buy in and commit to it because it is in the best interest of the customer, the company, and the person you are trying to convince is the goal of consistency. There are levels of commitment. A person can mentally commit, verbally commit to the issuer of the request, or publicly commit in front of peers. Each increased level of commitment results in higher likelihood that the person will keep their word. The challenge in applying this principle for me is to not come across as overbearing, or not willing to lead by example. I will apply this principle by discussing with my co-workers their desires to do a good job. I will ask those whom I direct to explain their thoughts about how we should best serve our customers, and apply their suggestions as best I can to procedural changes. I will also better describe the process from the perspective of people who work primarily inside the store, so that we can all better understand and assist each other. The success of consistency, perhaps even more so than the principle of liking, is dependent on motives. If it is perceived that you are more interested in throwing your authority around than working for the common good, resentment and non-compliance will result. I will avoid resentment by expressing sincere gratitude, and praise for a job well done. I will also show a willingness to go outside, and help when appropriate. I have read a few articles about enhancing persuasion in business, and to be honest, most of them come across as phony ways to trick people to do what you want. Cialdini certainly has some elements of convincing people that they want to do what you desire, but he introduces the idea that these techniques only really work if you have pure motives. I really like the idea that being an effective/persuasive leader starts with being an honest/authentic person.